A caddy offers words of wisdom to their golfer. Some of their advice is relevant to urgent care.
Check out the paper mentioned
Gotlieb R, Praska C, Hendrickson MA, Marmet J, Charpentier V, Hause E, Allen KA, Lunos S, Pitt MB. Accuracy in Patient Understanding of Common Medical Phrases. JAMA Netw Open. 2022 Nov 1;5(11):e2242972. doi: 10.1001/jamanetworkopen.2022.42972. PMID: 36449293; PMCID: PMC9713608. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9713608/
Check out the LITFL article, by Chris Nickson, Nov 2020 https://litfl.com/communication-in-a-crisis/
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This podcast is intended to assist in ongoing medical education and peer discussion for qualified health professionals. Please ensure you work within your scope of practice at all times. For personal medical advice always consult your usual doctor